If you haven’t received studies recently:
It may simply mean no projects matched your profile.
Check spam/junk folders and whitelist “@norstat.network”.
Interrupted survey: Most can be resumed if the link is active.
Ongoing issues: Contact support for help or alternatives.
Update job title, company, or contact details via support/email.
Keeping your profile current helps ensure relevant matches.
Opt-out anytime via the unsubscribe link in emails or by contacting support.
Once unsubscribed, you won’t get invitations—but you may rejoin later.
Reply to any Norstat email or use the website’s contact form.
Response time: typically within a few business days.
Many surveys are mobile-friendly.
For interviews, use a quiet room, desktop/laptop, webcam, and headset.
If you miss a scheduled session, notify support to reschedule.